Shipping Policy

We currently ship Australia-wide. If you ship internationally, let us know and we will add those details.

Enjoy free standard shipping Australia-wide on all orders over $80. Orders under $80 are charged a flat standard shipping rate, shown at checkout before you pay.

Orders are processed and packed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.

Once dispatched, standard delivery within Australia usually takes 3–7 business days, depending on your location. Total delivery time = processing time + delivery time. These are estimates provided by the carrier and are not guaranteed.

When your order ships, we will email you a confirmation with tracking details so you can follow it to your door. If your tracking is not working or you have not received it, just email us and we will sort it out.

Please double-check your delivery address at checkout. We cannot be responsible for orders sent to an incorrectly entered address. If you spot a mistake, contact us within 12 hours of ordering and we will do our best to update it before dispatch.

Occasionally delivery may take longer than expected due to public holidays, peak periods, weather or carrier delays — these are outside our control. If your order seems to be taking too long, please reach out and we will help track it down.

If your order arrives damaged, please email us within 7 days with photos and we will make it right. If a parcel appears lost in transit, contact us and we will open an enquiry with the carrier on your behalf.