Report & Security Issue

We take the security of our website and our customers' information seriously. If you believe you have found a security vulnerability, bug or any issue that could affect the safety of our site or customer data, we would be grateful if you would let us know.

How to report

Please email us at with:

  • A clear description of the issue
  • The steps to reproduce it, if possible
  • Any relevant screenshots or links

What we ask

  • Give us a reasonable opportunity to investigate and address the issue before sharing it publicly
  • Do not access, modify or delete any data that is not your own
  • Act in good faith and avoid any activity that could harm the site, our customers or their information

Our commitment

We will acknowledge your report as soon as we can, investigate promptly, and keep you updated on the outcome. We are genuinely grateful to anyone who helps keep Threads and Things and our customers safe.

Threads and Things

lovingly made baby & newborn knitwear

ABN 36 171 594 032
Phone
Address 9 Bligh Street, Guildford NSW 2161, Australia
Hours Monday–Friday, 9am–5pm AEST